Windows Vista

LivehelpGenie is a live chat solution that allows Companies to communicate in real time with visitors on their website. It provides online businesses a solution to customer support and proactive selling. Key strengths include: easy setup, enhanced agent productivity, complete customization & easy usage. Since LivehelpGenie is a service you need to signup for free trial at http://www.livehelpgenie.com/en/freetrials.html

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123 Live Help offers stronger features to you. With the V_3.2, staff can invite website visitors on their own initiative and begin one-to-one chat with visitors, to promote sales with online customer support. Also client can choose sales. The advantage of 123 Live Help is that its chat clients are created by flash and the communication can be completely web-based! It's Java chat server&. Optional video chat for staff is available.

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VenusValley Live Support enables you to chat live with people visiting your website. You can monitor your site visitors, answer questions from potential/existing customers in real-time. Your customers get instant gratification and your sales increase tremendously. It provides sound notification everytime a visitor arrives or leaves. You should sign up for an account(trial account available) to use this software as an operator.

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KariChat enables webmasters to chat with their visitors in real-time, enabling live help and live support, and providing means to engage the visitor into an instant sale.

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Proactive Sales Module analyses purchase transactions sent to it by POST method in comma separated text format. Based on the data, it builds associative rules and returns predictions based on supplied information of purchases in XML format finding out hidden information of what different types of customers like to buy. This module is specially designed for small to medium size online shopping carts or web stores.

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Sales Orders management system for Windows. A simple sale orders processing system for small businesses. Our sales orders management solution will help you with following activities in your business: Easily manage and track your customer data. Organize your product inventories. Process sales orders, track quotes and shipments. Produce invoices, mailing labels, shipping lists, summary reports. Process and track payments.

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versaCRM is a flexible and powerful Web Browser delivered CRM solution for managing corporate Contacts, Organizations, Functions and Events related data.versaCRM includes the ability to track all correspondence, including invitations to functions and events, as well as other forms of communication relating to your Contacts.

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Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors and initiate pro-active chats with visitors. Used by over 11,000 active websites.

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Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

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Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

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Calculates American sales taxes, state and district. Java Applet that can also be run as an application.This version computes by adding sales tax to a base price. It also works in reverse given the final total payable working backwards to get the tax and base price. In other words it will tell you the sticker price to make something come out even after taxes are added.

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Support your customers as well as the leading brand but for a fraction of the cost. Your customers join a central queue simply by visiting your website. Your technicians then join sessions as they like (with no limits). Connected technicians can see the remote desktop, control the mouse and keyboard, text-chat with the customer and transfer files back and forth. Licensed at a one-off cost from $395.

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Increase sales and improve customer service delivery by adding live chat to your web site. Watch visitors on your web site in real time. Interact proactively through chat invitations. Fully customizable visitor interface. One click installation within minutes. Transfer chats to other operators, use predefine responses, view visitor's geographic location, IP address, referrer and duration of chat session. 15-day no-risk free trial.

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Open Source Customer Relationship Management for Small and Medium Businesses built over LAMP/WAMP technologies and open source projects.

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Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

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With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Support staff and clients alike will appreciate the intuitive web-based console. Effortlessly track Requests & Faults, keep people informed, be notified of changes, generate reports and time bills, manage contractual obligations and much more. Easy to install and includes free 30 days installation support.

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Responsive KnowledgeBase is a helpdesk tool that allows you to record solutions to problems and search for those solutions in the future. That is, it lets you create a database of technical problems and their solutions. When a customer calls in with a problem, you can quickly search the database to see if that problem has been solved in the past. If it has, RKB displays the solution.

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Car Sales Organizer Deluxe is a Windows software for car dealers, car salespeople. Software helps car dealers to organize, catalog, and manage all car and customer related information. You can quickly access to your auto customer details, easily keep contact notes, track and manage car sales opportunity, create car sales summaries and client reports. Software is intuitive and simple to manage.

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RegKeeper is a straightforward, inexpensive e-sales tracking software application packed with handy features like an overstuffed sandwich. RegKeeper tracks sales generated by own e-store or third-party resellers, comes with affiliate support, chargebacks and refunds black list, e-mail processing/filtering, order import, rich reporting options, sales history. While it can be used to track any sales, this product is excellent for software e-shops.

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